Receptionist For Hotel in Jumeriah

Description

Job Title: Receptionist

Location: Jumeirah, Dubai, United Arab Emirates

Employment Type: Full-time

About Us:
We are a luxurious destination nestled in the heart of Jumeirah, Dubai, known for its exquisite hospitality and breathtaking views of the Arabian Gulf. We are dedicated to providing unparalleled experiences for our guests, from luxurious accommodations to world-class amenities and personalized service. As we continue to uphold our commitment to excellence, we are seeking a talented and experienced Receptionist to join our dynamic team.

Responsibilities:
Welcome guests to the hotel with a warm and friendly demeanor, providing exceptional customer service at all times
Handle guest check-ins and check-outs efficiently and accurately, processing payments and ensuring all necessary documentation is completed
Assist guests with inquiries, requests, and reservations, including dining, transportation, and local attractions
Manage hotel reservations and room assignments, ensuring accuracy and adherence to guest preferences and special requests
Answer incoming calls, emails, and inquiries promptly and professionally, directing them to the appropriate department or staff member
Maintain a clean and organized reception area, including the lobby and guest service desk
Coordinate with housekeeping, maintenance, and other hotel departments to ensure guest needs are met in a timely manner
Keep abreast of hotel services, amenities, and promotions to provide guests with relevant information and enhance their stay experience
Handle guest feedback and complaints with tact and diplomacy, escalating issues as necessary to ensure prompt resolution
Adhere to hotel policies, procedures, and security protocols to maintain a safe and secure environment for guests and staff

Requirements:
Bachelor’s degree in hospitality management, tourism, or related field preferred
Proven experience as a receptionist or front desk agent in a hotel or similar hospitality setting
Excellent communication and interpersonal skills, with a professional and polished appearance
Strong organizational and multitasking abilities, with the capacity to handle multiple priorities in a fast-paced environment
Proficiency in hotel management software and reservation systems (e.g., Opera, Fidelio)
Fluency in English; additional language skills, especially Arabic, are advantageous
Flexibility to work varying shifts, including evenings, weekends, and holidays as needed
Familiarity with the Jumeirah area and local attractions is a plus

Benefits:
Competitive salary commensurate with experience and qualifications
Health insurance coverage
Employee discounts on hotel stays, dining, and spa services
Opportunities for career advancement and professional development
Access to hotel facilities and amenities
Positive and collaborative work environment with a supportive team

How to Apply:
If you are passionate about hospitality and thrive in a guest-centric environment, we invite you to join the prestigious team. Please submit your resume and cover letter to email:[email protected] or WhatsApp:+971521732081.

[email protected]
0521732081