IT Support Specialist

Description

Operating Systems:

•Proficiency in Windows (10, 11) and macOS.

•Mobile OS (IOS and Android)

•Patching and upgrading OS using tools.

2. Hardware Knowledge:

• Troubleshooting desktops, laptops, printers, mobiles, and other peripherals.

• Basic understanding of hardware replacement and upgrades.

3. Networking Basics:

• Knowledge of TCP/IP, DNS, DHCP, and Wi-Fi troubleshooting.

• Setting up and configuring network devices (e.g., routers, access points).

4. Software Troubleshooting:

• Installing and maintaining applications (e.g., Microsoft Office 365, browsers).

• Identifying and resolving software compatibility issues.

[email protected]
0526413140