IT Analyst

Description

IT Department Job Description

Role – IT Analyst/Sr. Analyst

Experience – 4 to 6 yrs

Description: Prioritizing user requirements, overseeing system upgrades and researching new tools. In this role, you should be highly analytical and able to understand business needs. Excellent communication skills and problem-solving abilities are essential.

Job Description

Network infrastructure

· Configurations and network management

· Firewall management.

· Providing mechanisms for identity and access management according to organizational policies

· Monitoring network infrastructure health and traffic flows

· Hardware deployment, upgrades, and support.

· Set up intranet, LAN & WAN technologies.

· Managing day to day operations

· Troubleshooting day to day issues

· Experience in setting up Cloud technologies – Azure or AWS

Server management

Managing and provisioning infrastructure resources for internal users and external users including customers and partners
Managing configuration changes and IT workloads
Managing software licensing and upgrades
Setting up and authorizing software, hardware, and server resources for new users.
EMAIL server setup & management
Keeping a server’s operating system patched and updated
Regularly updating third-party software essential to the operation of the server and removing third-party software that doesn’t conform to established cybersecurity standards
Using strong and more complex passwords and developing strong password policies for users
Locking user accounts if a certain number of failed login attempts are registered and removing needless accounts
Disabling USB ports at boot
Implementing multi-factor authentication
Using self-encrypting drivesor AES encryptionto conceal and protect sensitive information
Using firmware resilience technology, memory encryption, antivirus and firewall protection, and advanced cybersecurity suites specific to your operating system.
· Experience in setting up Cloud technologies – Azure or AWS

· Managing day to day operations

· Troubleshooting day to day issues

Workstation management -Windows/Linux/MacOS

Setting up workstations with computers and necessary peripheral devices. Checking computer hardware (HDD, mouses, keyboards etc.) to ensure functionality.
Installing and configuring appropriate software and functions according to specifications.
Hardening workstation with security policies.
Disable Windows 10 automatic login.
Set a password with your screensaver.
Turn on your firewall.
Disable remote access.
Enable or install antivirus protection tools.
Enable Data loss prevention tools
Enable auto-updates for your operating system.
Set up file backups.
Turn on encryption.
Set up your user accounts.
Set up a password manager.
Implement logging and monitoring.
Disable personal email account.
Disable USB drive.
Enabling and configuring Secure Boot
Limiting and authenticating system access permissions
Limiting or eliminating the creation and logging in of user accounts
· Managing day to day operations

· Troubleshooting day to day issues

Office – 365

· Experience in deploying O365 for the organization

· Experience in migrating google workspace docs and email to O365 apps

· Managing day to day operations

· Troubleshooting day to day issues

Other IT activities-

Inventory of Hardware/software
License management
End of Product management
Bill Of Material management
· Experience in setting up Cloud technologies – Azure or AWS

· Assist to develop IT policies

Best to have:

Certifications in Linux & Windows administration

Certifications for network management

[email protected]
0551108274