Head Waiter/Waitress

Description

We are currently seeking for young and self motivated Head Waiter or Waitress for one of our high-end Asian concept venue, to provide excellent food & beverage service. Preferably someone who can join immediately.

Supervise the mise-en-place of the assigned station to ensure a smooth service during operation
Inspect table layouts in the station ensuring that they meet the standards set
Check and ensures the serviceability of equipment and furniture
Upsell food and beverage items so as to contribute on meeting and maximizing the monthly revenue budget of the outlet
Take food and beverage orders correctly
Ensure that staff meets hygiene and discipline standards
Conduct regular training sessions with the assigned team in line with the departmental SOP’s
Monitor duty schedules for the respective team
Maintain a professional and friendly relationship with the outlet patrons to ensure their well-being
Familiar with the outlets menu, promotional activities and other relevant issues concerning the outlet
Qualifications:

High school diploma; food safety training is a plus
Proven work experience leading an F&B team
Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
Basic math skills
Attentiveness and patience for customers
With team spirit and excellent presentation skills
Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
Flexibility to work in shifts

[email protected]