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Electro Mechanical Co-ordinator – Monitoring and Dispatching Engineering Dept

  • Salary: After Interview
  • City: Dubai
  • Industry: Telecom
  • Career: Mid Career
  • Job Type: Full Time
  • Gender: Male
  • Listed: December 19, 2019 12:54 pm
  • Expires: This ad has expired


Electro Mechanical Co-ordinator – Monitoring and dispatching Engineering Dept• Receiving emergency and non-emergency calls and record significant information • Addressing problems and requests by transmitting information and/or providing solutions • Receiving Trouble Tickets from customer’s system and dispatching team for alarm rectification. • Analyze alarms and trouble tickets being handled, provide proper solution if necessary, able to decide which TT’s to be prioritized • Tracking and maintaining all information related to all trouble tickets and analyzing repeated issues • Tracking and maintaining all information related to field teams (tools, assets, access, etc.) • Timely escalation to management for all critical issues • Performs joint visit with the team if necessary for further understanding of the issues. • Experience with Maximo is preferred • Experience in a Telecom network with a similar nature is a must


Listing ID: JOB1087415798

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