Concierge For Hotel in Jumeriah

Description

Job Title: Concierge

Location: Dubai, UAE

Job Description:
We are seeking a friendly and attentive individual to join our team as a concierge. The concierge will serve as the primary point of contact for guests/residents and will be responsible for providing personalized assistance and ensuring their needs are met during their stay/residence.

Responsibilities:
Greet guests/residents warmly and assist with check-in/check-out procedures
Provide information about local attractions, restaurants, transportation options, and other amenities
Arrange transportation, dining reservations, entertainment tickets, and other guest/resident requests
Handle inquiries, complaints, and special requests in a prompt and courteous manner
Maintain a clean and organized lobby area
Assist with administrative tasks, such as answering phones, receiving packages, and processing mail
Collaborate with other departments to ensure seamless guest/resident experiences

Requirements:
Previous experience in a customer service or hospitality role preferred
Excellent communication and interpersonal skills
Strong problem-solving abilities and attention to detail
Knowledge of local attractions and services
Ability to remain calm and professional in high-pressure situations
Flexibility to work evenings, weekends, and holidays as needed

Benefits:
Competitive salary
Health, dental, and vision insurance
Retirement savings plan
Paid time off and holidays
Employee discounts on accommodations and services
Opportunities for career advancement and professional development

How to Apply:
To apply for the concierge position, please submit your resume and a brief cover letter explaining why you’re interested in joining our team and how your skills and experience align with the requirements of the role to email:[email protected] or WhatsApp:+971521732081.

[email protected]
0521732081