Assistant Customer Service Representative

Description

About the job
We are currently seeking a highly organized and detail-oriented Administrative Assistant/Customer Service Representative to join our team.

Responsibilities
Answer customer inquiries through email, chat, or phone calls in a timely and professional manner
Resolve customer complaints and issues with a positive attitude
Process customer orders and ensure accurate and timely shipment
Manage customer accounts and maintain accurate records
Provide administrative support to the team as needed, including scheduling appointments, preparing reports, and maintaining databases
Requirements
Excellent written and verbal communication skills
Ability to multitask and prioritize tasks effectively
Proficient in Microsoft Office and other relevant software programs
Strong attention to detail and organizational skills
Prior customer service experience preferred
If you are passionate about providing excellent customer service , we encourage you to apply for this position. We offer a competitive salary and benefits package and opportunities for growth and advancement within the company.
Desired Skills and Experience
Customer Support

[email protected]
0551108274