AED
TECHNICAL SUPPORT ENGINEER – HELP DESK
- Salary: After Interview
- City: Dubai
- Industry: Engineering
- Career: Mid Career
- Job Type: Full Time
- Gender: Any
- Listed: April 19, 2023 12:48 pm
- Expires: This ad has expired
Description
Roles & Responsibilities
· Develop sound understanding of IT operations and related applications and IT systems as well as business related processes and procedures
· Proactively make suggestions for improvement to existing IT Department procedures to enhance operations, productivity, end-user satisfaction, reduce risks and get more value from the company’s IT investments
· Be a voice of IT and ensure efficient support in a friendly manner is received for all internal and external users as well as suppliers, partners and vendors
· Maintain and consistently demonstrate a general knowledge of company guidelines, processes, practices and procedures
Desired Candidate Profile
· A Bachelors and/or a Masters degree in Computer Science or BCA or MCA or MTech. or equivalent (BCA or MCA)
· 3 to 5 years prior relevant experience within IT Helpdesk support role.
· Hands-on experience in serving as IT Helpdesk Team Member
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0551108274