School Receptionist

Description

The receptionist is the first point of call for visitors to the school, parents, staff and children. As
the ‘face’ of the school the receptionist should be welcoming, personable, helpful and able to
represent the school in a professional and friendly manner. In addition, it is essential that the
person for this role is organized, able to multi-task, work flexibly and have a ‘can do’ approach to
work, as no two days are the same. The receptionist is also required to assist the Office Manager
with various administrative tasks.
Duties and responsibilities:
Reception
▪ To be the first point of contact for visitors to the school, extending a warm welcome to callers
– including parents, visitors, contractors and delivery staff.
▪ To deal effectively with telephone calls, transferring callers to relevant staff and taking and
passing on messages as required.
▪ To follow safeguarding procedures by issuing passes and lanyards to visitors, ensuring that
visitors are signed into the school and checking DBS information for visitors.
▪ Communicating with parents regarding all aspects of school life, receiving and passing on
information between parents and teachers in a timely manner with minimum disruption to
lessons.
▪ To ensure that the reception area remains tidy and that literature and forms are updated and
replenished as necessary.
▪ To receive and sign for all packages and deliveries
▪ To record and post all outgoing mail.

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hr.1globalllc@gmail.com
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