Receptionist/Attendance & Inclusion Administrator

Description

Receptionist

Respond to telephone calls and enquiries courteously and be able to direct calls to appropriate school personnel as part of the customer service provision for the school.
Relate courteously with visitors and provide the appropriate welcome to the school to ensure a positive customer service experience.
Complete administration and secretarial tasks as assigned to support the broader Front of House team to achieve their objectives.

Attendance Administrator

Complete daily attendance checks and coordinate ‘first day calling’ in good time and in accordance with policy.
To collate attendance, absence and persistent absence data and support SLT in the analysis of this information.
To promote good attendance and ensure that policies are both adhered to and enforced.
To ensure that the management information system is kept updated and accurate with student information.

Person Specification
Experience of Front of House and / or customer relations
Be able to work under pressure and manage customer experience
Be proactive and understanding whilst ensuring clear, consistent messages are relayed appropriately
Ability to work at pace and manage your time effectively

Skills
A personable, committed and creative individual with excellent organisational skills.
Effective use of Excel, Canvas and other media-based programs.
Strong interpersonal skills and able to work effectively with students and staff.
Ability to effectively communicate with students, parents and colleagues and maintain confidentiality.
Commitment to improve opportunities for students.

[email protected]
0551108274