Phone Banking Representative

Description

What You Will Be Doing

Interact with customers over the phone to understand their banking needs
Provide personalized service by thoroughly and efficiently gathering customer information, assessing and fulfilling customer needs, and educating the customer where applicable
Cross sell different products or services for customers
Report any fraudulent emails / calls or suspected incidents immediately to supervisor / other responsible departments

What You Should Have

Very customer focused
Computer literate
Excellent communication skills
Strong listening skills.
Great Selling abilities

What We Are Looking For

Bachelor’s degree in any discipline
Minimum 1 year of experience in customer service preferred working in Contact Centre

What’s In It for You

Pay for performance culture (Competitive and performance-linked compensation)
Provision of medical care plan for your family and you
Comprehensive Life insurance plan
Relocation assistance
Diverse workforce and inclusive culture
Career development and growth opportunities by design
Work with the best minds in the field
Get opportunities to bring your whole-self to the organization and perform to your best

[email protected]
0551108274