Order taker – Housekeeping

Description

Summary

To run various status reports in order to do opening shift and prepare room assignments.

 To review log books for special requests and instructions.

 To answer the phone and log all messages

 To prepare next day’s schedule

 To track room status: OOO, V/C, O/C

 To coordinate VIP rooms, make up and ASAP rooms

 To monitor the issue of keys

 To ensure that the Place of Work and surrounding area is kept clean and organized at all times.

 To log all lost & found items

 To maintain filing system

 To follow up on emergency work order sent to POMEC

 To inform security of any emergency brought to Housekeeping’s attention

 To prepare and monitor room status reports for possible discrepancies.

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.

[email protected]
0551108274