Office Assistant (Banking)

Description

Job Description:
We are seeking a highly organized and proactive individual to join our banking institution as an Office Assistant. As an Office Assistant, you will provide crucial administrative support to various departments within the bank, ensuring smooth operations and exceptional customer service.

Responsibilities:

Administrative Support: Provide comprehensive administrative assistance to bank personnel, including handling phone calls, managing correspondence, scheduling appointments, and organizing meetings.

Customer Service: Interact with customers in a friendly and professional manner, addressing their inquiries, providing basic information about banking products and services, and directing them to the appropriate staff members or departments for further assistance.

Data Entry and Record-Keeping: Ensure accurate and timely data entry of customer information, financial transactions, and other relevant data into the bank’s computer systems. Maintain proper record-keeping practices to ensure the integrity and confidentiality of sensitive information.

Document Processing: Assist in processing various banking documents, including account opening forms, loan applications, and account closures. Ensure compliance with internal policies, procedures, and regulatory requirements.

Office Organization: Maintain a clean and organized office environment, including managing office supplies, filing documents, and organizing records for easy retrieval.

Collaborative Support: Collaborate with team members and provide support as needed across different departments to ensure efficient workflow and exceptional customer service delivery.

Requirements:

High school diploma or equivalent qualification.
Previous experience in an administrative role, preferably in a banking or financial institution, is advantageous.
Excellent verbal and written communication skills.
Proficient computer skills, including MS Office Suite and data entry.
Strong organizational skills and attention to detail.
Ability to multitask and prioritize tasks effectively.
Demonstrated ability to maintain confidentiality and handle sensitive information.
Customer-oriented mindset with exceptional interpersonal skills.
Ability to work independently and collaboratively within a team.

We offer a competitive salary of 5000 AED per month, along with other benefits and growth opportunities within our organization.

[email protected]
0525840439