IT Support Engineer, IT sales coordinator/Admin Assistant (Female)

Description

IT Support Engineer: Troubleshoot the issues related to Server Operating System. Troubleshoot the issues related to desktop, laptops, printers and Microsoft Office applications. Respond and diagnose problems through discussion with users and supervisor. Work closely with L2 team in Managing the VMWare and Hyper-V Infrastructure. Build, deploy and maintain standard Windows updates and application installation packages. Monitor and Manage the backups, Antivirus. Provide onsite assistance for migration of data and orientation to the operation of Microsoft operating systems and Mac OS. Monitor customer’s IT infrastructure, connectivity, and availability. Be aware of latest security threats and be able to quickly respond or recommend course of action to IT management as threats arise on a scheduled rotation, provide off-hours emergency coverage for evenings, weekends and holidays. Perform other duties and responsibilities as assigned based on business needs.IT sales coordinator/Admin Assistant (Female): Response to Customer inquiry and sending promotion activities via telephone & e-mail Coordinate sales team by managing schedules, filing important documents and communicating relevant information.

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