Head Waiter / Waitress / Hostess

Description

Contact;
056-7184558
056-1703419

FUNCTIONAL COMPETENCIES AND RESPONSIBILITIES:

To work as a team with colleagues to ensure timely service and a smooth running operation.
Offer a consistently warm, professional welcome and farewell to guests and clients, always maintaining impeccable posture and presentation.
Follow all safety policies to ensure a safe work area.
Maintain your station in accordance with the standard at all times.
Develop a complete knowledge of the menus.
Actively participate in all training meetings to continually develop professional skills and increase guest satisfaction.
Carry out all instructions and tasks assigned by the position’s immediate superior, as well as any other responsibilities as required by the role.
Greeting customers as they walk into the restaurant
Helping guests with reservations and guiding them to their table
Giving guests accurate wait time estimates and seating them in the waiting area
Providing customers with menus and answering any initial questions they may have
Optimizing seating at different tables to ensure even workload for wait staff
Answering phones and scheduling reservations with large parties.

[email protected]
0567184558