Front Office Manager

Description

Guest Services Management:
Oversee the front desk operations to ensure efficient and high-quality guest services.
Ensure guest check-ins and check-outs are processed smoothly and efficiently, maintaining accuracy in all guest accounts.
Address and resolve guest complaints or issues promptly, ensuring guest satisfaction.
Provide information about hotel facilities, services, and local attractions to guests.
Monitor guest feedback and take necessary actions to improve service quality.

[email protected]
0526413140