Desktop Support Engineer

Description

Desktop Support Engineer Responsibilities:

· Responding to client support requests.

· Contacting clients to find out the nature of the problem.

· Traveling to the client’s location or connecting via a remote link.

· Troubleshooting hardware and software issues.

· Installing and maintaining hardware and computer peripherals.

· Installing and upgrading operating systems and computer software.

· Troubleshooting networking and connection issues.

· Advising on software or hardware upgrades.

Desktop Support Engineer Skills Requirements:

· proven work experience as a desktop support engineer or support technician.

· Office 365 Administration

· Windows Administration

· End-User Computing Device Administration

· Confidential Active Directory and Confidential Configuration

· Manageable Antivirus SEP

· Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.

· Knowledge of popular operating systems, software applications, and remote connection systems.

· Ability to solve complex hardware and software issues.

· Ability to travel and work after hours when necessary.

· Excellent interpersonal skills.

· Good written and verbal communication skills.

[email protected]
0551108274