Correspondence Specialist

Description

Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.Prepare documentation for contracts, transactions, or regulatory compliance. Prepare business correspondence.Compile data from records to prepare periodic reports.Compile data or documentationsCompute costs of records furnished to requesters, and write letters to obtain payment.Calculate costs of goods or services.Read incoming correspondence to ascertain nature of writers’ concerns and to determine disposition of correspondence.Read materials to determine needed actions.Type acknowledgment letters to persons sending correspondence.Review correspondence for format and typographical accuracy, assemble the information into a prescribed form with the correct number of copies, and submit it to an authorized official for signature.Compile data or documentation. Proofread documents, records, or other files to ensure accuracy.Maintain files and control records to show correspondence activities.Gather records pertinent to specific problems, review them for completeness and accuracy, and attach records to correspondence as necessary.Complete form letters in response to requests or problems identified by correspondence.Route correspondence to other departments for reply.Route mail to correct destinations.Compose letters in reply to correspondence concerning such items as requests for merchandise, damage claims, credit information requests, delinquent accounts, incorrect billing, or unsatisfactory service.Prepare business correspondence.Prepare records for shipment by certified mail.Prepare outgoing mail.Obtain written authorization to access required medical information.Obtain written authorization to perform activities.Confer with company personnel regarding feasibility of complying with writers’ requests.Confer with coworkers to coordinate work activities.Prepare documentation for contracts, transactions, or regulatory compliance.Process orders for goods requested in correspondence.Package objects for shipping.Compile data pertinent to manufacture of special products for customers.Compile data or documentation.

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