Call Center Representative

Description

We are looking for a skilled and professional Call Center Representative to join our Customer Services team. Your primary role is to provide assistance to our clients through phone calls and emails. You are responsible for answering their queries efficiently and in a timely manner.

Requirements
Make and attend necessary phone calls – inbound and outbound calls.

Provide the required information to the customers

Resolve any queries regarding the services of the company

Provide excellent services and ensure customer satisfaction by solving customer queries as soon as possible

Search for the sales opportunities as they arise and make full use of it

Identify potential customers and make the necessary sales pitch

Maintain cordial relationships with customers

Requirements
Bachelor degree in Business Administration or relevant field

2 years of experience of working as a Customer Services Representative or Call Center Representative

Proficient in English with extraordinary communication and interpersonal skills

Familiar with CRM like Zoho, Hubspot or Salesforce

Knowledge of MS Office

Efficient in achieving targets

Note: Candidate Can Apply Only Inside UAE

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