Call Center Customer Service Representative

Description

We are looking for a motivated Call Center Customer Service Representative to join our Customer Service department. You will be responsible for making both inbound and outbound calls to the customers. You should have a complete understanding of the products and services offered by the company. Also, you should be able to resolve customer queries and direct the urgent ones to the senior management.
Responsibilities
Making daily inbound and outbound calls

Listening and addressing customer queries

Building a long-lasting business relationship with clients

Maintaining and updating the record of all customer communications

Requirements
Bachelor’s degree in Business Management, Business Administration, or a related field

Proven work experience as a Call Center Customer Service Representative, Call Center Representative, or a related field

Knowledge of customer service practices and guidelines

Highly detail-oriented and organized individual

Note: Candidate Can Apply Only Inside UAE

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