FMB Hostess

Description

As a Hostess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Hostess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards: • Manage guest queries in a friendly, timely, and efficient manner • Ensure knowledge of menu and all products • Follow correct reporting procedures if faced with issues • Practice Hilton Grooming standards including uniform dress code, cleanliness, and personal hygiene • Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay • Has a good knowledge of the restaurant’s sitting arrangements • Comply with hotel security, fire regulations, and all health and safety legislation apply by forwarding your CV. [email protected]

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