Welcome, visitor! [ Register | Login

 

AED 

Customer Service Representative

  • Salary: After Interview
  • City: Dubai
  • Industry: Hospitals
  • Career: Mid Career
  • Job Type: Full Time
  • Gender: Any
  • Listed: July 29, 2024 3:34 pm
  • Expires: 244 days, 12 hours

Description

Job Opportunity: Customer Service Representative

* Responsibilities:

Handle inbound and outbound customer calls, emails, and live chat inquiries with professionalism and efficiency.
Provide product and service information, resolve issues, and assist customers with their inquiries.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Process orders, forms, applications, and requests accurately and promptly.
Handle and resolve customer complaints, ensuring a high level of customer satisfaction.
Document customer interactions and transactions in the CRM system.
Follow up with customers to ensure their issues are resolved and their needs are met.
Collaborate with team members and other departments to improve customer service processes and policies.

* Requirements:

Proven experience in a customer service role, preferably in a call center or retail environment.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and a customer-focused attitude.
Ability to handle stressful situations and remain calm under pressure.
Proficiency in using CRM systems and Microsoft Office Suite (Word, Excel, Outlook).
High school diploma or equivalent; additional certification or training in customer service is a plus.
Fluency in English; proficiency in additional languages is an advantage.

To Apply: Send your resume to [email protected] or contact us at 0554634513.

Join our team and help us deliver outstanding service to our customers! #DubaiJobs, #CustomerServiceRepresentative, #CustomerSupport, #HiringNow, #CareerOpportunityDubai

[email protected]
0554634513

Listing ID: JOB1448959031

Leave a Reply

You must be logged in to post a comment.

Be careful of scam!

Never send money to anyone Real employers don't ask for money at all.
Check the contact person authenticity Employers usually don't use email account from free providers such as gmail or yahoo etc.
Check the company website Ask for the employer website, and try to verify its authenticity.
Just be careful Make sure you are talking with real people and not a bad scammer.
Report scams if you feel one of the posts posted on our website is a scam, please make sure to report it so we can take an action regard it.