Airline Customer Sevice Agent

Description

You would make sure that passengers and their luggage get on to the right aeroplane safely and on time.

You’d reassure anxious passengers and explain the procedures to people who are not used to flying. It would be important to be calm and patient with people who are annoyed or upset after a tiring or delayed journey.

Usually you’d work for an airline, or for a ground services agent on behalf of an airline.

You would:

Deal with passenger enquiries about flight departures and arrivals
Check passengers in to their flight
Give seat numbers
Provide boarding passes and luggage labels
Tell passengers about luggage restrictions
Weigh baggage and collect any excess weight charges
Take care of unaccompanied children and people with special needs
Calm and reassure nervous passengers
You may sometimes help passengers through immigration and customs, or escort passengers who have flight connections.

NOTE: INTERESTED CANDIDATES MUST BE IN UAE.

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