AED
CUSTOMER SERVICE REPRESENTATIVE FOR HOTEL
- Salary: After Interview
- City: Dubai
- Industry: Hotels/Restaurant
- Career: Mid Career
- Job Type: Full Time
- Gender: Any
- Listed: June 20, 2023 2:48 pm
- Expires: This ad has expired
Description
CUSTOMER SERVICE FOR WAITING AREA
help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.
ALSO
Responsibilities
deal directly with customers either by telephone, electronically or face to face
respond promptly to customer inquiries
handle and resolve customer complaints
obtain and evaluate all relevant information to handle product and service inquiries
provide pricing and delivery information
perform customer verifications
set up new customer accounts
process orders, forms, applications and requests
organize workflow to meet customer timeframes
direct requests and unresolved issues to the designated resource
manage customers’ accounts
keep records of customer interactions and transactions
record details of inquiries, comments and complaints
ONLY THOSE INSIDE UAE
USE EMAIL/ WHATSAPP
nhanim361@gmail.com
0524107884