Head Waiter / Waitress

Description

Take orders and deliver food dishes following the department Standard Operating Procedures
Promote sales and build up good relationship with members and guests, and ensure a positive and lasting guest experience by obtaining direct feedback
Provide coaching and motivation to team members in all aspects during service, and ensure all guests receive the best possible level of service, care and knowledge
Handle requests, enquiries and complaints in a professional and courteous manner
Liaise with the kitchen regarding all food related issues, and with reception team on all guest related information, preferences and return time
Ensure that all crockery, cutlery and any other objects and equipment needed for service are prepared and available
Ensure that the outlet is clean and presentable throughout the opening times
Monitor the daily checklist and ensure all opening and closing duties are completed

WHAT WE ARE LOOKING FOR

The successful candidate will have the following experience and skills:

Minimum 2 years’ experience in same or similar role in luxury hotels or fine dining restaurant
Excellent level of English, written and spoken
Knowledge of Food and Beverage applications
Have strong organisational and time management skills with a high degree of flexibility
Excellent team management, communication and listening skills
Demonstrate integrity in all dealings and maintain high level of confidentiality
Ability to work long shifts and stand for the extended period of time

THE BENEFITS

The Arts Club Dubai is offering a competitive and attractive remuneration and benefits package.
INDFOH

[email protected]
0555404736