Reservation Ticketing staff

Description

Travel Reservation Agent

Responsibilities

· Plan and sell transportation, accommodations, insurance and other travel services

· Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportation, travel dates, costs and accommodations

· Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc.) to travelers

· Book transportation, make hotel reservations and collect payment/fees

· Use promotional techniques and prepare promotional materials to sell itinerary tour packages

· Deal with occurring travel problems, complaints or refunds

· Enter data into our software and maintain client files

· Network with tour operators

· Maintain statistical and financial records

· Meet profit and sales targets

· Assisting and advising customers who may be choosing from a variety of travel options.

· Making reservations for customers based on their various requirements and budgetary allowances.

· Checking the availability of accommodation or transportation on the customers’ desired travel dates.

· Helping plan travel itineraries by suggesting local tourist attractions and places of interest.

· Processing payments and sending confirmation details to customers.

· Sorting out any issues that may arise with bookings or reservations.

· Selling and promoting reservation services.

· Answering any questions customers might have about the reservation process.

· Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.

· Providing support to customers who may need to amend or cancel a reservation.

Call;
056-7859482
056-1703419

[email protected]
0567859482