Reservation Executive

Description

Job Reference Number: RE436
Closing date: 20-Sep-2021
Geo Nation is looking for detail-oriented reservation executives to assist customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets.
To be successful as a Reservation executive you must be able to work with minimal supervision and have excellent customer service skills.
Reservation Executive Responsibilities:
• Assisting and advising customers who may be choosing from a variety of travel options.
• Making reservations for customers based on their various requirements and budgetary allowances.
• Checking the availability of accommodation or transportation on the customers’ desired travel dates.
• Processing payments and sending confirmation details to customers.
• Sorting out any issues that may arise with bookings or reservations.
• Answering any questions customers might have about the reservation process.
• Providing support to customers who may need to amend or cancel a reservation.
• Building and maintaining strong client relationship and high level of customer service.
Required Skills:
• Experience : 1-2 Years of relevant experience in Reservations
• Pleasing Personality with excellent written and verbal communication skills.
• Multi-tasking and time-management skills, with the ability to prioritize tasks.
• Proficient in Microsoft office suite.
• Data entry experience.
• Flexible working hours.

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