Customer Service Representation required for a company in Jebel Ali with minimum 2-years of experience , preferred Females candidates- Filipinos / Indians.

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Salary: After Interview

City: Dubai

Industry: Courier/Freight

Career: Mid Career

Job Type: Full Time

Gender: Female

Listed: November 28, 2018 4:35 pm

Expires: This ad has expired

Customer Service Representation required for a company in Jebel Ali with minimum 2-years of experience , preferred Female candidates- Filipinos / Indians. Candidates who can join immediately send your resume to our email-id : careers@dujobs.net Job : • Open and maintain customer accounts by recording account information • Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Resolve customer complaints via phone, email, mail or social media • Use telephones to reach out to customers and verify account information • Identify and assess customers’ needs to achieve satisfaction • Build sustainable relationships of trust through open and interactive communication • Provide accurate, valid and complete information by using the right methods/tools • Resolve customer complaints via phone, email, mail or social media • Use telephones to reach out to customers and verify account information Requirements: • Proven customer support experience • Strong phone contact handling skills and active listening • Excellent communication and presentation skills • Ability to multi-task, prioritize and manage time effectively • High school diploma or equivalent; college degree preferred

careers@dujobs.net

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