- Salary: After Interview
- City: Dubai
- Industry: Other
- Career: Mid Career
- Job Type: Full Time
- Gender: Male
- Listed: December 6, 2018 12:33 pm
- Expires: 130 days, 19 hours
TECHNICIAN (Technical Support Specialist)
• Fast Learner
• Strong personality
• Can work under pressure
• Clear and work oriented
• Shows professionalism
• Good physical condition and strength with a willingness to work overtime
• Excellent in customer service
• Organized and flexible
• Effective written and oral communication skills
• Able to work well with minimal supervision
• Ability to prioritize tasks and follow specified procedures
• Background education: Computer Information Technology / Computer Science
• Technically knowledgeable
• Working knowledge of tools, common appliances and devices
• Knowledge of general maintenance processes and methods
• Installation software
• Desktop support
• Provide technical support assistance for desktop applications.
• Execute technical support functions for client server.
• Provide technical support to technicians in resolving and troubleshooting technical problems.
• Answer and respond to customer calls and mails relating to their technical issues.
• Document all calls relating to technical problems and inquiries in internal call database.
• Provide technical support and assistance in completion of projects on time.
• Keep up to date on latest trends and solutions in technology aspects.
• Provide technical support and assistance in running applications testing.
• Ensure compliance of established procedures and guidelines.
• Working with other field technicians to visit customers for hardware installations
• Implement preventative maintenance measures
• Testing devices for improvement, safety, and quality control
• Repairing broken equipment and wiring
Interested applicants may submit their CV to mona.k(at)mac-ims(dot)com
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