Customer Services Representative cum Sales

Description

Customer Services Representative cum Sales call
Understand the impact of attitude in handling calls professionally.
Effectively deal with job stress, angry callers, and upset customers.
Very well self-organizer.
Use the most appropriate way to communicate with different behavior types on the telephone.
Apply the proper telephone etiquette to satisfy various customer situations.
Apply appropriate actions to effectively control a telephone call.
Identify voice skills and how to enhance a good telephone presentation.
Meets commitments to customers.
Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.
054-7905297
054-7213991

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