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Customer Service Executive

  • Salary: After Interview
  • City: Dubai
  • Industry: Financial Services
  • Career: Entry Level
  • Job Type: Full Time
  • Gender: Female
  • Listed: November 16, 2020 4:42 pm
  • Expires: 352 days, 6 hours


Preferred Philippines Nationality (Females)

· Greet all the customer

· Reach the given target on a daily basis

· Provides outstanding customer service by placing the interests of the customers first and aiming to exceed customer expectations

· Promotes and maintains positive relations with all loyal clients and new customer

· To be able to report to branch as per given schedule

· To be able to work in a timely manner

· Complies with all department and company policies and procedures

· Contributes to the fulfillment of department and company objectives and goals

· Performs as a team member in allocating and coordinating the work flow

· Handles workload and customer queries with patience and empathy and not let the work pressure reflect on the way when dealing with the clients

· Maintains proper records of all transactions, cancellations, and issues computer generated receipts to the customers

· Maintains an awareness of all promotions and advertisement

· Maintains a clean and orderly checkout of the counter

· Answers customer’s questions and provides information on procedures or policies

· Maintains good relationship with all customer

· Trains and mentor new employees

· Strictly follow the Anti-Money Laundering procedures as per company rules and regulations

· Responsible for protecting the privacy of their customers by not discussing financial matters outside, they are required to only release account information to authorized individuals

· Reporting to the Assistant Branch Manager

· Ensures zero tardiness and absences

· Ensure the cleanliness of the counter

· Make sure to give 100% commitment in all sales promotion.

[email protected]

Listing ID: JOB1345800010

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