Customer Experience Specialist (Telesales)

Description

Job description
Key Responsibilities

· To receive customer calls such as placing orders, answer any inquiry, status of delivery, price, product specification.

· Keep a good and ethical working relationship with the customers

· Support sales and suppliers request

Job Descriptions

· Double check physical stock against system

· Placing and Up selling orders

· Processing samples requests and picking slips

· Prepare quotations for customers

· Checking updates of customers account

· To handle customers complaints.

The Successful Applicant

The role is 100% customers driven so you must be a go-better. It is essential that you have telesales/ call center experience in the field.
Additionally, the appropriate individual for this role must be well spoken in English

· The successful candidate must have 2 to 5 years’ experience in a customer service/telesales in Food Service/F&B/FMCG Distribution Company.

· It is essential that you hold a College Degree.

· You must have developed strong selling/telesales capabilities and should be a team player.

What do we offer?

· An exciting career within a successful team.

· A unique employee value proposition based on regional, vertical and cross functional career growth

· A rewarding and appreciative corporate culture

· A competitive package and benefits

Job Type: Full-time

Salary: AED3,000.00 – AED4,000.00 per month

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