Call Centre Agent
- Salary: After Interview
- City: Dubai
- Industry: Other
- Career: Entry Level
- Job Type: Full Time
- Gender: Any
- Listed: January 3, 2021 4:43 pm
- Expires: 338 days, 20 hours

Description
Roles & Responsibilities
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets.
Ideal applicants must have good communication and customer service skills. Apply by sending cv to: [email protected]