Welcome, visitor! [ Register | Login

 

AED 

Call Center Agent/Customer Service Executive

  • Salary: After Interview
  • City: Dubai
  • Industry: Telecom
  • Career: Unspecified
  • Job Type: Full Time
  • Gender: Any
  • Listed: November 7, 2021 12:48 pm
  • Expires: This ad has expired

Description

Urgently hiring

SKILLS REQUIRED

Sound knowledge of Computers

Should be fluent in English

should have atleast 2 years experience working as a call center agent.

JOB DESCRIPTION

Answering phones from customers professionally and responding to customer inquiries and complaints.
Researching required information using available resources.
Handling and resolving customer complaints regarding product sales to customer service problems.
Providing customers with the organization’s service and product information.
Processing forms, orders, and applications requested by the customers.
Identifying, escalating priority issues and reporting to the high-level management.
Routing inbound calls to the appropriate resources.
Following up complicated customer calls where required.
Completing call notes and call reports as necessary and updating them in the CRM.
Obtaining and evaluating all relevant data to handle complaints and inquiries.
Recording details of comments, inquiries, complaints, and actions taken.
Managing administration, communicating and coordinating with internal departments.
Other duties as assigned.

call;
056-7859482
056-7184558

[email protected]
0567859482

Listing ID: JOB26894106

Leave a Reply

You must be logged in to post a comment.

Be careful of scam!

Never send money to anyone Real employers don't ask for money at all.
Check the contact person authenticity Employers usually don't use email account from free providers such as gmail or yahoo etc.
Check the company website Ask for the employer website, and try to verify its authenticity.
Just be careful Make sure you are talking with real people and not a bad scammer.
Report scams if you feel one of the posts posted on our website is a scam, please make sure to report it so we can take an action regard it.